CallTo365 provides a cloud-based telephony solution designed to integrate Microsoft Teams with a full suite of business phone system features. The platform addresses the needs of organizations seeking to modernize and centralize their communication by enabling calling through Teams without the need for traditional phone hardware or on-premise infrastructure. It supports both small and large companies, offering national and international phone numbers, competitive call rates, and a comprehensive contact center solution.
Key features of CallTo365 include a Teams-based PBX with traditional telephony functions, integration with over 150 CRM packages, SIP trunking for national and international destinations, and a phone app for Teams that allows calling without extra Teams Phone Standard licenses. The platform also offers Direct Routing via SBC as a Service, making it possible to connect any phone system or SIP trunk to Teams. For complex environments, CallTo365 provides a contact center solution with features such as IVR, ACD, call queues, reporting, call recording, and CRM integration. The system is designed to be flexible and scalable, with a modular approach that lets businesses choose which components to add to their telephone central.
The service is delivered as a native cloud solution, eliminating the need for physical hardware and enabling rapid implementation—businesses can start making calls with Teams within minutes. CallTo365 supports migration from on-premise Skype for Business to Teams and offers a Proof of Concept service for organizations wishing to validate the solution in their own environment. , based in the Netherlands, and operates on a pay-per-user, per-month pricing model, allowing for easy scaling and monthly cancellation.
CallTo365 positions itself as an end-to-end telephony platform for companies using Microsoft Teams, providing all essential business communication functions under one roof. Its infrastructure is described as carrier-grade and redundant, connected to multiple carriers and partners worldwide. The service is aimed at organizations seeking a modern, integrated, and easily manageable telephony environment within Teams.
CallTo365 sits in PulseGate's Communication & Collaboration category. Enabling businesses to make and manage phone calls directly within Microsoft Teams, simplifying telephony infrastructure. It is built as a B2B product for businesses using Microsoft Teams. CallTo365 is available on the web.
Key capabilities include teams integration, CRM integration, and SIP trunking. The interface is available in English and Dutch. It exposes integrations via a public API.
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