BotDolphin AI Chatbot is a WordPress plugin that adds an AI-powered chatbot to websites. It addresses the need for automated customer support and lead capture that operates around the clock.
The plugin provides AI-powered conversations using GPT technology, 24/7 automated customer support, lead capture with contact management, the ability to train the AI with custom content, a customizable chat widget appearance, and conversation analytics with insights. It functions by connecting a WordPress site to the BotDolphin service, after which the chatbot widget loads from BotDolphin servers. All customization and management occur through the BotDolphin dashboard rather than within the plugin itself.
Installation requires creating a free account at botdolphin.com, building and customizing a chatbot in the dashboard, installing the plugin on a WordPress site, entering the assigned Chatbot ID in the plugin settings, and enabling the chatbot. The tool belongs to the class of AI chatbot platforms focused on support and lead generation for WordPress sites. It is delivered as a free plugin listed in the WordPress.org directory.
BotDolphin AI Chatbot sits in PulseGate's Customer support & success category. It focuses on providing 24/7 automated customer support and lead generation on WordPress websites without constant human monitoring. It is built as a B2B2C product for website owners and businesses. A free plan is available. BotDolphin AI Chatbot is available on the web and embeddable surfaces, and it can be self-hosted.
Behind BotDolphin AI Chatbot is BotDolphin, and the product first shipped in 2026. Key capabilities include AI Conversations, Lead Capture, and Knowledge Training. The interface is available in Belarusian and English.
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