BMC Helix ITSM Connector for Jira Service Management bidirectionally synchronizes incidents, problems, changes, service requests, comments, attachments, relationships, and history between BMC Helix and Jira Service Management. It provides no-code entity mapping, recovery controls, and an architecture designed for enterprise integrations.
BMC Helix ITSM Connector is a Data integration & ETL project. It focuses on synchronizing incidents, requests, problems, and related service data between BMC Helix ITSM and Jira Service Management without custom scripting. It is built as a B2B product for enterprise IT service management teams. It ships for the web.
It is developed by OpsHub, Inc. Among its 12 catalogued features are Bidirectional Sync, Rich Data Sync, and Incident Sync. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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