Who should use Backup?

Backup is a B2B product built for Jira Service Management administrators and support teams.

Is Backup still maintained?

Unverified. Backup has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What projects are similar to Backup?

Similar projects tracked by PulseGate include Backup Projects for Jira, Easy Backup for Jira, and Rewind Backups for Jira.

Backup is developed by Help Desk Migration.

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Backup

Name: Backup
Author: Help Desk Migration

atlassian.comBackup & disaster recovery

Backup is an Atlassian Marketplace app for exporting Jira Service Management data to CSV. It backs up tickets, contacts, organizations, agents, replies, attachments, tags, and knowledge base records without requiring installation in the customer environment.

WebCloud-managed

Visit atlassian.com

Overview

7 features

Backup sits in PulseGate's Backup & disaster recovery category. It focuses on backing up Jira Service Management tickets, knowledge base records, attachments, and related data. It is built as a B2B product for Jira Service Management administrators and support teams. Backup is available on the web.

It is developed by Help Desk Migration. Among its 7 catalogued features are on-demand backups, CSV export, and ticket backup.

Summary written by a language model from the project’s public pages.

On-demand backups
CSV export
Ticket backup
Knowledge base backup
Attachment backup
Data preview
No installation

Built with & integrations

Hosting

AWS

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of Service

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 18:09 UTC
Backup verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Backup

What does Backup do?: Backup focuses on backing up Jira Service Management tickets, knowledge base records, attachments, and related data. It is catalogued under Backup & disaster recovery on PulseGate.
Who should use Backup?: Backup is a B2B product built for Jira Service Management administrators and support teams.
What platforms does Backup run on?: Backup runs on the web.
Is Backup still maintained?: Unverified. Backup has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What projects are similar to Backup?: Similar projects tracked by PulseGate include Backup Projects for Jira, Easy Backup for Jira, and Rewind Backups for Jira.Backup Projects for Jira Easy Backup for Jira Rewind Backups for Jira
Who develops Backup?: Backup is developed by Help Desk Migration.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira Service Management administrators and support teams
Model: B2B
Solves: Backing up Jira Service Management tickets, knowledge base records, attachments, and related data.

Registered as

Atlassian Marketplace: com.helpdeskmigration.plugins.backup.jira

Developer

Help Desk Migration

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: backup-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1225387/backup

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