AiCB Chat Widget adds a floating AI chat interface to WordPress sites, powered by Claude. The assistant follows custom business instructions, can check WooCommerce order status, answer product questions, and capture leads. All conversations are stored for review, and "learnings" can be saved to improve future responses. When needed, chats can be forwarded to a human support address. The plugin works with or without WooCommerce and offers optional integration with the AiCB platform.
AiCB Chat Widget is a Business & Operations product. It focuses on providing instant customer support, answering product and order questions, and managing escalations on WordPress sites. It is built as a B2B product for wooCommerce store owners and website operators. There is a free tier. It runs on the web and embeddable surfaces, and it can be self-hosted.
demfilz builds and maintains AiCB Chat Widget, and the product first shipped in 2026. Key capabilities include AI Chat Assistant, WooCommerce Order Check, and Lead Capture. The interface is available in English and Urdu. It exposes integrations via a public API.
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