No liveness check has reached it yet; it is registered on WordPress.org and has been in the index since 17 Sep 2026. How this is checked
AI Support Assistant is a WordPress plugin for building an on-site support chatbot grounded in uploaded PDF, DOCX, and TXT documents. It stores embeddings and performs similarity searches in WordPress MySQL, then uses Gemini or OpenAI to generate answers with document references.
In the AI support agents space, AI Support Assistant takes a focused approach. It focuses on answering customer questions from company documentation without manually handling every support request. It is built as a B2B product for wordPress site owners and support teams. It runs on the web and embeddable surfaces, and it can be self-hosted.
It is developed by Umar Draz, and it first shipped in 2026. Among its 10 catalogued features are document uploads, chat widget, and PDF support. The interface is available in English and Faroese. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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