AI Autopilot is a cloud platform for managed service providers that uses AI agents to automate ticket triage, priority assessment, technician dispatch, configuration gathering, and resolution planning. It integrates with PSA, documentation, monitoring, and AI services used by MSP teams.
In the Workflow automation space, AI Autopilot takes a focused approach. It focuses on automating repetitive MSP ticket management and IT operations without increasing technician workload. AI Autopilot is a B2B product aimed at managed service providers and IT operations teams. Pricing is enterprise-only. It ships for the web.
It is developed by AI Autopilot. Among its 9 catalogued features are ticket triage, priority assessment, and knowledge base integration. It exposes integrations via a public API.
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