Abatar

Abatar is a CRM platform designed to help businesses manage customer relationships, sales processes, and team performance. It incorporates artificial intelligence to assist with onboarding, provide support, analyze data, and automate customer interactions. The platform is intended for businesses across Latin America seeking to streamline their sales channels and centralize operations within a single workflow.

Key features of Abatar include AI-guided onboarding to help new users get started and make the most of the CRM from day one. The AI assistant also offers ongoing support, helping users understand how the CRM and its modules function. Abatar provides analytics and reporting tools that summarize and clarify business and team data to support informed decision-making. For sales teams, the platform offers AI-powered agents to assist with lead classification, follow-up, and task management, aiming to increase closed deals. Communication is centralized through a chat feature that brings all conversations into one place, facilitating streamlined client interactions. Users can manage sales pipelines with embudos (funnels), track negotiations, and monitor opportunities throughout the sales process. Additional tools include a calendar for task scheduling and assignment, as well as a directory for managing contact and company information.

Abatar is accessible via a mobile application, enabling users to track clients and opportunities from anywhere and visualize team performance metrics on the go. The platform supports automation of customer service through a chatbot that responds in real time, maintains active conversations, and automatically assigns contacts to the appropriate team members. This chatbot offers 24/7 support, aiming to improve customer experience and increase engagement.

The service is offered through several subscription plans: Plan Emprende at $40 per month with 1 hour of initial implementation and 5 GB storage; a $75 per month plan with 2 hours of implementation and 10 GB storage; and Plan Super Negocio at $99 per month with 3 hours of implementation and 15 GB storage. All plans include support via WhatsApp during business hours. Abatar also provides official and secure access to the WhatsApp Business API, allowing businesses to use their existing numbers without complex configurations. A free 7-day trial is available for new users.