3DM Connect

3DM Connect is a WhatsApp Business API platform for marketing, sales, and support communication. It brings those conversations into one AI-powered system so teams can respond faster, even when they are offline, and use WhatsApp to close more deals.

Its shared team inbox lets an entire team work from one place, with full conversation history per contact, chat assignment, internal notes, and role-based access for up to 10 users. The platform also includes a campaign manager for creating, scheduling, and sending bulk WhatsApp campaigns to segmented audiences, with delivery, read-rate, and conversion tracking. Other named features include an AI chatbot that handles FAQs, qualifies leads, and routes complex issues to the right agent, a template builder for WhatsApp-approved templates with dynamic variables, media, and quick replies, and analytics and reports for message delivery, team performance, and campaign ROI. It also supports Shopify and WooCommerce integration, including product sync, abandoned cart recovery, and order updates. The page also says media shared through the platform is automatically backed up for 6 months.

3DM Connect says it is built on Meta’s official WhatsApp Business API and provides a verified business profile and green badge. It is delivered as a web-based platform with no complex setup, and its setup steps include connecting a WhatsApp Business number, configuring conversation flows, and defining routing rules. Pricing is shown as a flat platform fee with no per-message markup; the Connect Lite plan is listed at $25 per month, includes core platform features, and covers a team inbox for four users, WhatsApp number connection and health checks, template and session messaging billed directly by Meta, basic automation, webhooks, REST API access, conversation history and customer profiles, analytics, and Shopify and WooCommerce integration. Incoming messages are free under this model.