Zavora 360 is a virtual receptionist platform designed to handle customer calls and chats for businesses around the clock. It provides automated customer care by answering inbound voice calls and chat messages 24/7, using information trained specifically on the business’s own knowledge base. The platform is capable of communicating with customers in multiple languages, including English, Hindi, Bengali, Arabic, Spanish, French, and others, with new languages added regularly to support global operations.
The service operates across three main channels: voice, chat, and proactive outreach. Voice and chat channels share a single retrieval-grounded knowledge base, ensuring consistent and accurate responses regardless of how customers make contact. The chat receptionist can be embedded on a website, including WordPress sites via a plugin, or integrated into messaging apps, providing text responses in the customer’s language. The outreach feature allows the virtual receptionist to make outbound calls triggered by events such as WooCommerce abandoned carts, CRM activities, or scheduled campaigns.
Businesses can upload documents or import files from Google Drive to build and update their knowledge base, which the virtual receptionist uses to answer questions. Updates to the knowledge base take effect instantly across all channels. The platform also includes features for managing leads, support tickets, and team members, with a dashboard for tracking calls, leads, tickets, and campaign outreach. Strict per-company isolation is maintained for all requests, and the system is designed to be live within five minutes of sign-up, requiring no technical skills or coding.
Zavora 360 offers a free trial with no credit card required and provides free minutes to get started. Users can scale their usage as their business grows by upgrading their plan. The platform is a product of Royal Bengal AI and is accessible via web call links, embeddable widgets, or dedicated phone numbers, making it suitable for businesses seeking to automate and streamline customer interactions across multiple languages and channels.
Zavora 360 is an Autonomous agents & workflows product. It focuses on automating website visitor support and answering questions in real time using AI-powered voice and chat agents. Zavora 360 is a B2B product aimed at website owners and businesses using WordPress. There is a free tier. The product ships for the web.
It is developed by Royal Bengal AI, and the product first shipped in 2026. Among its 5 catalogued features are voice receptionist, chat support, and multilingual. The interface is available in English and French.
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