Zaui is an online booking software platform designed for businesses in the tours, activities, and transportation sectors. It addresses the operational needs of tour operators, shuttle and bus services, ferry and boat tours, city tours, wildlife and eco tours, multi-day tours, and rental providers by centralizing and streamlining the booking process. The platform aims to simplify operations, manage inventory, and increase direct bookings, allowing businesses to handle their entire booking journey from fleet optimization to real-time vehicle tracking.
The software offers a range of features, including automated guest communication, customizable reporting and analytics, and website widgets for integrating booking engines into business websites. Zaui supports 24/7 customer booking, enabling guests to reserve tours and transport without the need for phone calls. Its mobile app facilitates on-the-go management, allowing operators to manage bookings, process walk-up sales, check in guests, and scan tickets. The system also provides operational efficiency tools such as route and activity builders, resource assignment, and customer self-serve tools for managing bookings and itineraries.
Zaui includes revenue-driving functionalities like channel management, distribution across online travel agencies (OTAs) such as GetYourGuide and Viator, dynamic pricing rules based on season or group size, and support for gift cards, promo codes, and various pass types. The platform integrates with Google’s “Things to Do,” offers a reseller portal and an agent portal, and supports secure on-site payments. Businesses can manage listings and availability across multiple OTAs and resellers from a single central system, ensuring accuracy and efficiency in distribution.
Zaui is delivered as a web-based platform with a mobile app, making it accessible for both office-based and mobile operations. 25% fee per booking plus a small flat fee, though it does not elaborate on licensing details. The platform is positioned as an all-in-one solution for tour, activity, and transport operators seeking to automate and enhance their booking and operational workflows.
In the Business & Operations space, Zaui takes a focused approach. It focuses on helping tour operators and transport businesses efficiently manage bookings, communications, and operations online. It is built as a B2B product for tour operators and transport businesses. Zaui is a paid product. Zaui is available on the web.
PulseGate's similarity index finds few close equivalents — Zaui occupies a relatively distinct niche. Key capabilities include booking management, automated guest communication, and reporting and analytics. It exposes integrations via a public API.
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Zaui Software discovered by the PulseGate indexer
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