XONChat is a customer support platform that unifies live chat, shared inbox, help desk, and CRM features in a single workspace. Teams can manage real-time customer conversations, assign tickets, share files, and collaborate internally to resolve issues efficiently. Designed for businesses seeking streamlined support operations.
XONChat sits in PulseGate's Customer support & success category. It focuses on centralizing customer conversations and support workflows for teams to improve response times and collaboration. XONChat is a B2B product aimed at customer support teams and businesses. There is a free tier. The product ships for the web.
It is developed by XONChat, and the product first shipped in 2023. Across PulseGate's embedding index, XONChat has few near neighbours, marking it as relatively distinct. Among its 12 catalogued features are live chat, team inbox, and chat history. The interface is available in English and Turkish.
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