Pluno AI is an AI-powered support agent designed for B2B teams using Zendesk. It learns from past tickets to resolve complex, technical issues, handles escalations, and provides quality assurance. Pluno helps customer support teams automate ticket resolution and improve efficiency.
Pluno AI sits in PulseGate's Customer support & success category. It focuses on automating and improving the resolution of complex, technical B2B support tickets. It is built as a B2B product for customer support teams. There is a free tier, and paid plans start at $49. Pluno AI is available on the web.
Behind Pluno AI is Unbrained GmbH, based in Germany, and the product first shipped in 2025. Key capabilities include AI ticket resolution, zendesk integration, and escalation handling.
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