WEB Naisen is a hosted voice reception service integrated into WordPress via a lightweight plugin. It adds a configurable widget that allows visitors to connect via voice calls using WebRTC through the external service. The plugin supports multiple display options, positioning, and shortcode placement while requiring a WEB Naisen account.
In the Communication & Collaboration space, WEB Naisen takes a focused approach. It focuses on enabling website visitors to initiate live voice conversations with support staff without requiring complex WebRTC setup in the site's code. WEB Naisen is a B2B product aimed at japanese website owners needing voice support. A free plan is available. The product ships for the web and embeddable surfaces.
Behind WEB Naisen is WEB Naisen, based in Japan, and the product first shipped in 2026. Among its 5 catalogued features are Voice Widget, Shortcode Integration, and Position Customization.
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