Vollstart Repair Desk is a WordPress plugin designed for repair workshops. It enables shops to manage jobs from intake through to pickup while providing customers with a QR code to check repair status online, reducing phone inquiries about progress.
The plugin supports tracking of repairs, parts, and notifications for customers when items are ready. It records work steps, allows attachment of photos, and sends email reminders. All data remains stored in the WordPress database with no requirement for external cloud services or monthly fees. The design incorporates GDPR-friendly features including customer data export, anonymization, and deletion capabilities.
It addresses workshops such as bike shops, electronics repair, cobblers, car workshops, and phone repair businesses that accept items for fixing and return. A separate Pro version is available from vollstart.com that adds further features beyond the core plugin.
Core functionality operates without external services. The plugin is listed in the WordPress.org directory and is delivered as a self-hosted extension for WordPress sites.
Vollstart Repair Desk is a Business & Operations project. It focuses on managing repair jobs and keeping customers updated on status without constant phone calls or manual tracking. It is built as a B2B product for repair shop owners. Vollstart Repair Desk follows a freemium model. It ships for the web, and it can be self-hosted.
It is developed by Vollstart, and it first shipped in 2010. Development happens publicly on GitHub with 791 stars and 72 commits in the last 90 days. Among its 5 catalogued features are Repair Tracking, QR Code Status, and Customer Notifications.
Summary written by a language model from the project’s public pages.
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