Voiclet provides a way for website owners to enable visitors to make support calls directly from their browser to a business phone. The tool is designed for startups and small to medium businesses looking to offer customer service without the need for a traditional call center. By integrating the Voiclet widget into a website, businesses can allow customers to initiate real-time conversations through their browsers, connecting directly to a support agent's cell phone.
Integration is achieved by adding a few lines of code using Voiclet's Javascript or React client-side libraries. The platform offers a dashboard where users can customize the appearance of the widget to match their website and manage support agents, including setting custom availability in any time zone. This setup allows support agents to receive calls on their mobile devices from customers engaging through the website.
Voiclet positions itself as a solution for businesses seeking to simplify customer engagement and support processes.
The tool is developed by Atlas Web Solutions SARL. It is classified as a communication solution tailored for customer support scenarios, specifically targeting businesses that want to facilitate direct customer calls without investing in a call center infrastructure.
In the Communication & Collaboration space, Voiclet takes a focused approach. It focuses on enabling direct customer support calls from a website to a business phone without a call center. It is built as a B2B product for startups and small businesses. A free plan is available. It runs on the web and embeddable surfaces.
It is developed by Atlas Web Solutions SARL (Morocco), and the product first shipped in 2024. Key capabilities include web call widget, phone integration, and customizable dashboard.
Latest indexed changes and source events
Other apps tracked under the same category.
