Virtualmia

Virtualmia is an AI-powered virtual assistant designed to support online stores by interacting with customers through a conversational avatar. The tool aims to emulate an in-store sales assistant, providing realistic and natural dialogue with customers, answering questions, and guiding them through the shopping process. It is suitable for businesses seeking to enhance customer engagement and streamline product discovery on their websites.

Key features include an AI-driven avatar capable of natural language processing, voice synthesis, and voice recognition, enabling both text and voice-based interactions. The assistant can automatically categorize and tag products, suggest relevant items directly within the chat, and provide immediate product links. The platform includes a real-time dashboard for monitoring chats and interactions, as well as tools to personalize the avatar and manage store information. Virtualmia also offers data augmentation to enrich product data and supports automatic SEO updates for each product. Privacy and secure data management are emphasized in its operations.

Installation is described as quick and intuitive, with compatibility for both WordPress and Shopify platforms. Users can integrate the assistant by adding a plugin, making the avatar visible on their site. The system allows for configurable customer care and supports management of store-related information through its dashboard. An additional feature is the "Virtual Try On," which lets customers try on clothing virtually by uploading or taking a photo from a smartphone or computer.

90 € per month) for unlimited products and priority support, and an Enterprise plan with dedicated functionalities and third-party integrations. The product is developed by Enigma Tech SRL, based in Scarperia e San Piero, Italy.