Velnai for WooCommerce

Velnai for WooCommerce is a WordPress plugin designed to connect WooCommerce stores with a Velnai workspace, facilitating integration between the e-commerce platform and the Velnai customer-messaging and CRM service. The plugin enables store owners to link their WooCommerce store to their Velnai account using a one-time code from the Velnai dashboard. This connection allows Velnai to access new orders and order updates from the store, which can then be used to trigger messaging automations set up within the Velnai service. A key feature of the plugin is its ability to assist with abandoned cart recovery. It captures the customer's phone number at checkout, enabling store teams to reach out to customers who do not complete their purchases. Additionally, the plugin provides functionality for viewing product and order details within a chat interface, and it allows for placing orders on behalf of customers when they confirm their intent to purchase. The setup process is streamlined, as the plugin automatically establishes the necessary API key and webhooks, eliminating the need for manual configuration or copying of credentials. Use of this plugin requires an active Velnai account, as it serves as an interface to the external Velnai CRM and messaging service. The plugin is intended for WooCommerce store owners who wish to enhance their customer engagement and sales processes through integration with Velnai's automation and communication tools. Details regarding pricing or licensing for the plugin or the Velnai service are not specified in the available information. The plugin is positioned as a connector between WooCommerce and a third-party CRM and messaging platform, focusing on automation, abandoned cart recovery, and order management capabilities.