Univex is a retail software platform designed for multi-store businesses in Australia and New Zealand, offering integrated point-of-sale (POS) and e-commerce solutions. The platform targets a wide range of retail sectors, including pet stores, garden centres, music retailers, supermarkets, health food outlets, homewares, appliances, giftware, fishing and outdoors shops, and B2B or wholesale businesses. Univex aims to streamline retail operations by combining in-store and online sales management within a single system.
Key features of Univex include POS software, inventory management, promotions management, loyalty program customization, and business intelligence tools. The software supports complex and large inventories, and provides automated tools to help retailers save time and reduce manual processes. Univex also offers data intelligence and customer journey analysis, enabling retailers to use sales data for marketing campaigns and operational improvements. The platform includes custom reporting capabilities and supports hassle-free data transfers from existing systems, including full sales history conversion.
Univex provides seamless integration with a variety of third-party services and platforms, including XERO, MYOB, BigCommerce, WooCommerce, Shopify, Magento, Evergreen Connect, Mailchimp, AfterPay, Linkly, Tyro, and Smartpay. It also offers automated online catalogue management and order downloads to help eliminate double handling and improve the customer experience. The platform delivers a comprehensive service that includes website hosting, email, mailing lists, hardware, consumables, installation, and staff training. Univex manages all setup tasks to ensure zero downtime during onboarding, and provides custom-tailored staff training to fit each retailer's needs.
Support is a key focus, with seven-day Australian-based phone assistance and a team experienced in both technology and retail operations. The platform is designed to fit the needs of businesses seeking to grow, streamline operations, and improve customer engagement. Univex positions itself as an all-in-one retail technology partner for multi-store and complex retail environments in Australia and New Zealand.
In the E-commerce platforms space, Univex takes a focused approach. It focuses on managing sales, inventory, and promotions across multiple retail stores and online channels efficiently. Univex is a B2B product aimed at retail business owners and managers. The product ships for the web and Windows.
It is developed by Univex Pty Ltd (Australia). Among its 10 catalogued features are POS integration, E-commerce platform, and inventory management.
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