Trustmary Integration for WooCommerce is a plugin designed to automate the collection of customer feedback and reviews for online stores using WooCommerce. By connecting a WooCommerce store with the Trustmary platform, it enables businesses to trigger survey requests automatically when an order status changes, such as when an order is marked as completed. This integration aims to streamline the process of gathering customer insights and building social proof, helping merchants boost their store’s credibility and potentially increase sales.
The plugin works by securely syncing customer contact details, specifically names and email addresses, from WooCommerce to Trustmary immediately after a purchase is completed. This data transfer is used to initiate pre-set review or Net Promoter Score (NPS) campaigns within the Trustmary dashboard. Merchants can define which order statuses trigger the feedback request, and further customize the sending delay through the Trustmary app settings. The integration also allows businesses to display fresh, verified reviews directly on their website, and provides real-time insights into merchant and shipping performance.
4 or later, and a Trustmary account with an API key. Setup involves installing and activating the plugin in WordPress, configuring the API key, selecting contact lists, and choosing the order statuses that will trigger the sync. The integration’s operation can be verified by placing a test order and checking that the customer’s information appears in Trustmary as expected. Plugin logs can be accessed through WooCommerce’s status logs for troubleshooting.
The WooCommerce integration is included as part of a Trustmary subscription, with the option to start for free and scale as business needs grow. The tool is intended for e-commerce businesses, particularly those seeking to automate their feedback and review collection processes, gain actionable customer insights, and showcase authentic customer experiences on their websites.
Trustmary Integration for WooCommerce sits in PulseGate's CRM & sales category. It automates the process of sending WooCommerce order data to Trustmary for customer feedback and review requests. It is built as a B2B product for wooCommerce store owners. Trustmary Integration for WooCommerce costs nothing to use. It runs on the web.
It is developed by Trustmary, and the product first shipped in 2026. Key capabilities include order status triggers, contact sync, and API connection test. The interface is available in English and Lao.
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