TAIVA SPO is a platform designed to manage and outsource the administrative and operational aspects of the surgical process for clinics, hospitals, and surgeons. It addresses the complexity of coordinating the patient journey around surgery, handling tasks that typically consume significant time and resources such as document collection, insurance authorization, pre-operative requirements, scheduling, and post-operative follow-up. The system aims to reduce administrative burden, minimize errors, and prevent lost patients or missed authorizations by standardizing and automating each stage of the process.
The platform structures the surgical journey into defined phases, assigning responsibilities, setting deadlines, and providing alerts when deadlines are missed. This ensures that no step is overlooked and that the process does not rely on individual memory. TAIVA SPO integrates three systems to provide real-time visibility for patients, clinical teams, and the process itself. The core system manages and tracks the journey, stores encrypted clinical histories, and enforces privacy rules. A dedicated patient app allows patients to monitor their progress, submit required documents, confirm steps, and receive notifications, which helps reduce no-shows and increases adherence. The team dashboard enables reception staff and coordinators to see the status of each patient, identify delays, and prioritize actions, consolidating the entire operation onto a single screen.
For clinics and hospitals, TAIVA SPO promises a standardized protocol for all patients, improved management of insurance authorizations, and a comprehensive dashboard that highlights patient flow, bottlenecks, and the duration of each stage. The platform is designed to integrate with existing clinical workflows without changing how surgeries are performed, allowing TAIVA to handle bureaucratic tasks while the clinic retains the patient relationship. Surgeons benefit from a more predictable schedule, better-prepared patients at the time of surgery, and automated follow-up during recovery, all with reduced reliance on manual reminders or spreadsheets.
TAIVA SPO is positioned as a surgical process outsourcing solution, with data hosted on proprietary servers in Brazil.
TAIVA is a Business & Operations product. It focuses on coordinating and managing all administrative and logistical steps around surgeries for clinics, hospitals, and surgeons. It is built as a B2B product for clinics, hospitals, and surgeons. It runs on the web and embeddable surfaces.
TAIVA builds and maintains TAIVA, and the product first shipped in 2026. Key capabilities include patient intake, insurance authorization, and pre-op management.
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