Suri transforms WhatsApp into an automated sales and support channel using generative AI agents. It supports official API, multi-agent inboxes, mass messaging, and chat commerce (Suri Shop). Integrated with major e-commerce platforms, it helps Brazilian retailers and service businesses capture more sales and deliver 24/7 personalized experiences.
Suri Home is a Communication & Collaboration project. It focuses on automating customer service and sales conversations on WhatsApp to prevent lost revenue and scale operations. Suri Home is a B2B product aimed at e-commerce and service businesses. There is a free tier, and paid plans start at $29. It runs on the web.
It is developed by TOTVS (Brazil), and it first shipped in 2022. Among its 6 catalogued features are WhatsApp Automation, AI Agents, and Chat Commerce. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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