
Siratel is described as a CPaaS (Communications Platform as a Service) provider focused on enabling global business communication. The platform offers an integrated suite for omnichannel communication, supporting channels such as SMS, RCS, voice, chatbots, Truecaller, email, and WhatsApp through APIs. It is positioned for businesses seeking to implement scalable and reliable communication solutions across multiple messaging and calling formats.
Among its services, Siratel provides SMS solutions, including bulk messaging, SMS blast services, A2P (application-to-person) SMS, notification services, and international SMS gateway capabilities. These SMS offerings are noted to be high-speed and DLT-compliant. For voice communication, the platform includes features like automated voice messaging, call routing, IVR (interactive voice response), and call center IVR services. Additional capabilities mentioned are support for RCS messaging, chatbots, and integration with Truecaller and WhatsApp Business API, as well as an email API for transactional or notification-based email delivery.
Security features include support for two-factor authentication (2FA) to enhance business communication security. The platform is accessed via APIs, which suggests integration into existing business systems and workflows. No information is provided regarding specific pricing models, licensing terms, or the identity of the company behind Siratel.
Overall, Siratel serves as a unified CPaaS platform for businesses aiming to streamline and automate their communication processes across SMS, voice, chat, and email channels.
Siratel sits in PulseGate's Communication & Collaboration category. Enabling businesses to manage and automate omnichannel communications through a unified API platform. Siratel is a B2B product aimed at businesses needing automated communication. Pricing is enterprise-only. It runs on the web and API.
Behind Siratel is Siratel Communications, and the product first shipped in 2022. Among its 8 catalogued features are SMS API, Voice API, and chatbot integration. It exposes integrations via a public API.
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