Shark Ticketing by Carson

Shark Ticketing by Carson is a WordPress plugin designed to facilitate digital queue management and e-ticketing for small restaurants and service teams. The tool addresses the need for efficient handling of physical service queues by offering features that streamline ticket issuance, guest check-in, and real-time queue visibility. Within the WordPress admin interface, users can set up events with configurable weekly schedules, set guest limits, and adjust queue open and close offsets. The plugin provides a public ticket issuance form accessible via a shortcode, allowing guests to obtain tickets online. It also supports customizable e-ticket email templates, enabling users to tailor the subject and body of outgoing emails. Messages displayed when the queue closes or when thanking guests can be edited to suit individual requirements. A live status shortcode is available to display the current queue state, event name, and the next call number, offering transparency to guests about their position in the queue. The administrative dashboard includes features such as ticket counts, a check-in chart, record search capabilities, one-click check-in, and a manual toggle for opening or closing the queue. For security and reliability, the plugin uses nonce-protected AJAX endpoints for both public ticket issuance and administrative operations. Shark Ticketing by Carson optionally integrates Freemius-powered account and billing pages. The plugin is aimed at small-scale service operations seeking a digital solution for managing physical queues within their WordPress site. The evidence does not specify pricing or licensing details beyond the mention of optional account and billing features.