Retrace is a tool designed for Shopify merchants to monitor inventory changes and identify incorrect stock counts. It addresses the recurring problem where Shopify's inventory display may not accurately reflect actual stock, leading to situations where items appear available for purchase but are in fact out of stock. This discrepancy can result in cancelled orders, lost revenue, and diminished customer trust.
The platform tracks a variety of inventory-related events, including orders, refunds, transfers, manual edits, and changes initiated by other apps. By providing visibility into what changed and when, Retrace helps merchants spot mismatches in inventory before they lead to operational issues. The tool aims to clarify not just the current inventory status but also the sequence of events that led to it, offering a clearer audit trail for inventory management.
Retrace is available as an app on the Shopify App Store, making it accessible directly within the Shopify ecosystem. Its primary audience is Shopify merchants who have experienced problems with inaccurate inventory counts and the operational headaches that follow, such as overselling or having to cancel customer orders.
Retrace sits in PulseGate's Business & Operations category. It focuses on preventing inventory mismatches and stock errors for Shopify merchants to avoid cancelled orders. It is built as a B2B product for shopify merchants. Retrace follows a freemium model, with paid plans starting at $9. It runs on the web.
Retrace first shipped in 2024. Key capabilities include inventory tracking, shopify integration, and stock mismatch alerts.
Latest indexed changes and source events
Other apps tracked under the same category.
