Proactive AI Agent

Name: Proactive AI Agent
Author: NICE Ltd.

contactengine.comAutonomous agents & workflows

NiCE CXone Proactive AI Agent is an enterprise platform that automates customer service and orchestrates human and AI agents. It provides real-time assistance, engagement orchestration, and workforce empowerment to improve customer experience at scale.

Enterprise

WebCloud-managed

Visit contactengine.com

Overview

5 features

AI agent automation
Customer engagement
Service orchestration
Workforce empowerment
Real-time assistance

AI capabilities

TextInference: Cloud API

Built with & integrations

Framework: nextjswordpress
Runs on: BrowserCloud-managed

Trust & compliance

LicenseProprietary

Verified signals

HTTPS

Recent events

Latest indexed changes and source events

IndexedJun 15, 1:49 AM
contactengine.com discovered by the PulseGate indexer
Source: PulseGate indexerOpen ↗

At a glance

Pricing: Enterprise · pricing page detected
Platforms: Web
Languages: English
First seen: Aug 15, 2023
Activity: 🟢 Active
Status: 🟢 Active
Built for: enterprise customer service teams
Model: B2B
Solves: Automating and enhancing customer service interactions and experience management for large enterprises.

Developer

NICE Ltd.

PulseGate index

Confidence: High · 93
Indexed: Jun 15, 2026
Lifecycle: Alive
Activity: Active
First seen: Aug 2023
Last seen: 4w ago
Freshness: Unknown

Identity audit (9)

Entity ID: cmqek59k200cnp3i0z4n28p3j
Slug: proactive-ai-agent-nice-cxone-contactengine-com
Verification state: Indexed for public listing
Claim / listing state: Unclaimed · listed: yes
Index status: Included in index
Latest evidence snapshot: Jun 15, 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Last updated: Jun 28, 2026
Canonical URL: https://nice.com/ai-agents-that-work

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