Maya

Maya is an artificial intelligence solution designed for real estate agencies, focusing on automating lead qualification, pre-attendance, and administrative management within the property rental and sales process. The tool is positioned as a comprehensive platform for the real estate sector, aiming to increase operational efficiency by handling inquiries, managing leads, and resolving administrative tasks without human intervention.

Maya interacts with leads, tenants, and property owners through WhatsApp and voice channels, delivering automated responses, collecting and updating information, and performing lead qualification around the clock. It recommends properties based on lead profiles, initiates credit analysis by cross-referencing CPF data with bureaus, and prioritizes leads who are ready to rent or buy before passing them to real estate agents. The platform also resolves up to 90% of inquiries and administrative requests automatically, including maintenance calls, issuing duplicate payment slips, and handling contract-related questions, reducing manual workload for agency staff.

The tool features real-time reporting and performance metrics, allowing agencies to monitor conversion rates, productivity, and service outcomes. Maya can identify and reactivate inactive leads, optimizing the commercial funnel and increasing the number of qualified prospects. The system is integrated with major CRMs, ERPs, and real estate management platforms, consolidating operations and data in one place for streamlined workflow.

Maya is intended for real estate agencies seeking to automate customer service, lead management, and administrative processes. It offers continuous, personalized support to both tenants and property owners, aiming to accelerate conversions and reduce response times. The tool delivers its services via omnichannel support, primarily through WhatsApp messaging and voice calls, and is connected to widely used industry systems.