
AI provides an AI-driven virtual assistant designed to handle business phone calls, acting as a receptionist, operator, and sales agent around the clock. The service aims to ensure that companies never miss a call, even outside of regular business hours, by offering automated 24/7 call handling. It is positioned as a solution for businesses seeking to improve customer response times and increase conversion rates by responding to leads promptly.
AI include real-time scheduling with direct integration into business calendars, which helps prevent appointment overlaps. The assistant can be customized to respond in a tone and style that matches the specific business, offering personalized interactions. It also records and transcribes calls, enabling businesses to review interactions for process improvement and training purposes. Multilingual support is available, with the service adapted for handling calls in English and other languages. The platform emphasizes rapid and easy setup, allowing businesses to implement the AI assistant in minutes without advanced technical support.
AI integrates with calendars, social media platforms, and business websites, and also offers a chatbot for responding to SMS messages. The service is available through two subscription plans: a Basic plan at $197 per month and a Premium plan at $297 per month. Both plans include the AI assistant for phone calls, SMS chatbot, calendar integration, social media integration, and website integration, with no contractual commitment required. There is also an option for marketing agencies to offer the service to their clients, with pricing available upon inquiry.
The platform is suitable for a range of businesses looking to automate their phone reception and appointment scheduling, and it highlights use cases in sectors such as cleaning services, construction, and countertop installation. AI is delivered as a cloud-based service, with interactive AI widgets available for demonstration and customer support.
PhoneAssist is a Communication & Collaboration product. It focuses on automating business phone call handling to reduce missed calls and improve customer service efficiency. It is built as a B2B product for small and medium businesses. PhoneAssist is available on the web.
PhoneAssist first shipped in 2024. Key capabilities include AI call answering, appointment scheduling, and call transcription.
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