Pasul

Pasul is a Romanian platform designed to connect individuals with accredited psychotherapists, offering guidance throughout the process of starting therapy either online or in-person within the user's city. The service addresses the challenge many people face in finding a suitable therapist by providing a guided, step-by-step approach, which includes a personalized matching process and a free initial consultation.

Users begin by completing a questionnaire and engaging in a brief conversation with the Pasul team via WhatsApp, enabling the team to understand their needs. The matching process combines algorithmic suggestions with manual analysis by the team, who recommend a therapist from a network of over 150 COPSI-accredited professionals, all of whom have been manually verified and interviewed. Once matched, users are offered a complimentary 15-minute video or audio introduction session with the recommended therapist, allowing them to assess compatibility before committing to a full session. If the user feels comfortable, they can then schedule ongoing therapy sessions, with the average cost per session calculated at 219 lei based on over 4,000 sessions facilitated.

Pasul provides continuous support through WhatsApp, available 24/7 to assist users in choosing a therapist and navigating the process. The platform caters to a diverse audience, including Romanians living abroad, LGBTQ+ individuals, parents, companies, and anyone seeking therapy in the Romanian language regardless of location. The matching process is designed to be efficient, typically connecting users with a therapist within 24 hours. Pasul also offers a selection of 23 free, scientifically validated psychological tests covering areas such as mood, relationships, neurodiversity, professional life, and personality. These tests are accessible without requiring users to create an account and provide instant results.

The platform emphasizes reducing barriers to therapy by eliminating the financial risk of the first meeting and streamlining the process of finding and starting with a compatible therapist. Pasul positions itself as a guided alternative to the often overwhelming traditional approach of independently searching through therapist profiles.