Kappino

Kappino is a restaurant management software platform designed for restaurants, cafés, takeaways, and chains. It addresses the operational needs of food service businesses by integrating a suite of AI-powered tools to support decision-making, automation, and daily management tasks within a single system.

The platform includes a point-of-sale (POS) system tailored for restaurants and related establishments, enabling fast transaction processing. Kappino offers an order management system that consolidates dine-in, takeaway, delivery, and online orders, along with real-time order tracking across kitchen, counter, rider, and customer flow. For managing reservations, the platform provides tools to handle bookings, table assignments, guest flow, and to reduce no-shows. Its CRM solution connects customer data, preferences, and engagement, supporting personalized service and communication.

Inventory management features allow users to control stock, monitor ingredients, manage wastage, oversee purchasing, and calculate food costs. Staff management tools facilitate shift scheduling, role assignments, and team performance tracking, supporting busy restaurant teams. Multi-branch management capabilities connect menus, users, reporting, and performance metrics across multiple locations. Kappino also delivers analytics for sales, revenue, operations, and growth, providing actionable reports to inform business decisions.

Additional features include a loyalty and reward system to encourage repeat business through points and retention tools, as well as marketing automation for campaigns, offers, and customer communications. The platform is described as an all-in-one workspace that unifies POS, order management, kitchen operations, inventory, staff management, loyalty, marketing, CRM, and analytics.