Jalpi Support Tickets is a lightweight WordPress helpdesk plugin. Visitors can submit and track tickets using only a Ticket ID and email address. Administrators manage tickets from a familiar WordPress dashboard. The plugin is designed for freelancers, agencies, and small businesses seeking a free alternative to commercial helpdesk solutions.
Jalpi Support Tickets sits in PulseGate's Business & Operations category. It focuses on providing an easy, self-hosted support ticket system for clients and customers without requiring accounts or using paid SaaS tools. It is built as a B2B product for freelancers, agencies, small businesses, and WooCommerce store owners. It is available for free. It runs on the web, and it can be self-hosted.
Konceptwise Digital Media Pvt Ltd builds and maintains Jalpi Support Tickets, and it first shipped in 2026. Among its 4 catalogued features are ticket submission, ticket tracking, and admin dashboard. The interface is available in English and Filipino.
Summary written by a language model from the project’s public pages.
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