HelpCrunch Inbox is the Android companion app for the HelpCrunch customer communication platform. It enables support agents and sales teams to respond to live website chats, capture leads, assign conversations, send email follow-ups, and manage customer statuses directly from their phones. The app provides real-time notifications, online/offline controls, and team availability settings for seamless on-the-go customer service.
HelpCrunch Inbox is a Communication & Collaboration project. Mobile access to customer chat support and lead management so agents never miss inquiries while away from their desks. It is built as a B2B product for customer support agents. There is a free tier. It ships for Android.
HelpCrunch builds and maintains HelpCrunch Inbox. Among its 7 catalogued features are Live Chat, Lead Capture, and Team Assignment.
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