Heartbeat by Cempia is a customer experience management platform that enables organizations to gather feedback, analyze insights, and take action to improve customer satisfaction. It offers survey tools, analytics dashboards, and mobile notifications for real-time engagement. Designed for customer experience professionals and businesses.
In the Analytics (BI, web, product) space, Heartbeat by Cempia takes a focused approach. It helps organizations collect and analyze customer experience data to drive actionable business improvements. Heartbeat by Cempia is a B2B product aimed at customer experience managers. Heartbeat by Cempia is free to use. Heartbeat by Cempia is available on the web and Android.
It is developed by THEDECISIONLABS CONSULTING PRIVATE LIMITED. Among its 5 catalogued features are customer feedback, survey management, and analytics dashboard.
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