Greetmate

Greetmate is a HIPAA-ready voice AI platform designed to support healthcare operations by automating patient intake, scheduling, and communication. The tool addresses common challenges faced by healthcare practices, such as missed calls, front desk overload, patient leakage, staffing shortages, and inefficient manual intake processes. By capturing every patient inquiry and automating routine administrative tasks, Greetmate helps practices maintain consistent patient access and reduce operational strain without increasing staff.

Key features of Greetmate include an AI receptionist that answers patient inquiries automatically, appointment scheduling without staff intervention, pre-visit patient intake, and synchronization of patient data with electronic health records (EHRs). The platform also facilitates patient communication by providing updates, reminders, and follow-ups, and automates workflows to minimize manual administrative work. Greetmate integrates with over 300 applications, including a wide range of EHRs, CRMs, calendars, and email services. com.

The platform is built for reliability and medical-grade accuracy, supporting scalable use across clinics and partners. Greetmate is designed to answer calls 24/7, with ultra-fast response latency and high workflow accuracy. It automates an estimated 70–80% of routine calls and supports more than 30 EHR and scheduling systems. The tool is intended for a variety of healthcare practices, including general practice, dental, urgent care, orthopedics, primary care, mental and behavioral health, physical therapy, chiropractic, and multi-location groups.

Greetmate has been recognized with awards such as the 2025 Globee Awards for Artificial Intelligence and the 2025 Titan Awards in Information Technology for AI and Automation. The platform aims to recover lost revenue by addressing missed patient calls, reducing administrative waste, and improving recovery from appointment no-shows.