FuseDesk is a WordPress plugin that connects your CRM (such as Keap, ActiveCampaign, or GoHighLevel), membership sites, and general visitors to your FuseDesk help desk application. It enables one-click support case creation, live chat from your website, and seamless integration with popular membership plugins. Rich blocks allow easy embedding of case forms and lists directly into WordPress pages.
FuseDesk sits in PulseGate's Customer support & success category. It focuses on connecting CRM contacts, members, and website visitors directly to a help desk and live chat without manual data entry. FuseDesk is a B2B product aimed at membership site owners and support teams. There is a free tier. It runs on the web, and it can be self-hosted.
Behind FuseDesk is Jeremy B. Shapiro, and it first shipped in 2013. Key capabilities include live chat widget, case creation forms, and CRM integration. The interface is available in English and Kannada. It exposes integrations via a Zapier integration.
Summary written by a language model from the project’s public pages.
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