Firmao CallBack is an official WordPress plugin that connects a website with the Firmao CRM. It provides visitors with a simple callback request tool, allowing businesses to respond at a convenient time. The plugin improves customer satisfaction by reducing friction compared to traditional contact forms or phone queues and integrates directly with the popular Polish CRM system.
Firmao LiveChat is a Communication & Collaboration project. It focuses on providing instant chat support on a website while keeping full conversation history inside a CRM system. Firmao LiveChat is a B2B product aimed at polish businesses using firmao crm. Firmao LiveChat is free to use. It runs on the web, and it can be self-hosted.
It is developed by Firmao (Poland), and it first shipped in 2020. Among its 4 catalogued features are Live Chat Widget, CRM Integration, and Conversation History. The interface is available in English, Polish, and Filipino.
Summary written by a language model from the project’s public pages.
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