Connect Saudi

Connect Saudi is a bulk SMS and voice messaging platform designed to help businesses in Saudi Arabia and beyond engage with their customers at scale. The platform addresses the need for effective customer communication through features such as 2-way messaging, A2P (application-to-person) messaging, transactional alerts, promotional engagement, user verification via OTP (one-time password), and global connectivity. It is positioned as a customer engagement solution for a wide range of industries, including retail, e-commerce, healthcare, government, banking, education, technology, and logistics.

The tool offers businesses the ability to send both promotional and transactional SMS through multiple channels, including a web user interface, APIs, email, and a mobile app. It supports HTTP API and SMPP integration, enabling automation and seamless integration with existing business systems. Connect Saudi provides tools for lead generation, customer support, and real-time communication, such as website popups, landing pages, social opt-in links, personalized QR codes, checkout forms, shortcodes, and third-party integrations. The platform also supports receiving SMS online and handling missed call hits, as well as setting up tiered accounts for organizational needs.

Connect Saudi emphasizes message personalization, allowing businesses to tailor communications to specific customers using client list data, which can lead to higher response rates. The platform provides real-time tracking of delivery status and click reports, enabling businesses to measure and optimize the performance of their SMS campaigns. It also offers direct connectivity with multiple telecom carriers, aiming for high delivery rates and speeds. Security features include verified SMS, dynamic sender IDs, user authentication tools, 2FA, and one-time tokens. The service is authorized and certified by CITC, and guidance on compliance with regional regulations is available.

A dedicated support team is available to assist with composing messages, scheduling campaigns, and tracking delivery. The platform is described as scalable and flexible, supporting businesses seeking to expand their reach both within Saudi Arabia and globally.