Coach Your Team Like, also referred to as Goran, is a tool designed to enhance coaching for sales teams by transforming sales calls into actionable learning material. The platform identifies and surfaces patterns in sales conversations, capturing what top performers do differently and compiling these insights into a dynamic playbook accessible to the entire team. It aims to eliminate the guesswork in sales team development by providing concrete evidence and examples from real calls, helping teams focus on strategies that drive results.
Goran automatically reviews and scores every call, generating enriched meeting notes that include summaries, highlighted coaching moments, and alignment with sales playbooks. The tool offers features such as objection maps to identify top blockers, knowledge bases for winning responses and competitive battle cards, and comparison tools to analyze how different representatives handle discovery questions, objections, and talk tracks. An AI-powered terminal allows users to query their own call data to find best practices and effective responses to common sales challenges.
The platform supports over 50 languages, enabling global teams to benefit from its coaching capabilities. It offers flexibility in visibility, allowing it to run either hidden or with the bot visible for transparency. Users have control over privacy, with options to keep calls private or share selected insights with the team. Calls and data are encrypted in transit and at rest using industry-standard encryption, and access is restricted through row-level security, ensuring users only see their own conversations and insights. Importantly, user conversations are never used to train AI models.
Goran is positioned as a coaching workspace rather than a business intelligence tool, focusing on delivering simple, actionable insights rather than complex dashboards. It is particularly suited for sales managers and teams looking to ramp up new hires, identify effective strategies, and continuously improve through direct analysis of call performance. The tool is promoted as having a fast setup process and offers a free trial.
Coach Your Team Like sits in PulseGate's Business & Operations category. It focuses on helping sales managers efficiently review and coach team calls without listening to every meeting. It is built as a B2B product for sales managers. Coach Your Team Like is available on the web.
Coach Your Team Like first shipped in 2024. Key capabilities include call analysis, deal insights, and performance feedback.
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