Clockwork CRM

Clockwork CRM is an all-in-one customer relationship management platform designed for creative small and medium-sized enterprises. Developed by Mythic Software, it aims to consolidate multiple business tools into a single system, reducing the need for separate subscriptions and streamlining workflows. The platform brings together a range of functions including contact management, email marketing, sales tracking, project management, telephony, and case management. Among its features, Clockwork CRM offers unified timelines for each contact, capturing every email, call, meeting, note, and deal in one place. The platform includes an email marketing component with support for campaigns, sequences, and landing pages, as well as a built-in email client with IMAP support, rules, and automatic contact linking. Project management capabilities are provided through Gantt and kanban boards, along with time tracking tools. For customer support and service, Clockwork CRM includes case management with customizable workflows and automation options. The telephony features encompass a power dialer, AI-powered transcription, and call recording. There is also a form builder that enables auto-creation of contacts and CRM integration. Automation is supported by two engines: one for event-driven business rules and another for visual marketing automation. The platform is positioned as a solution for teams that need to manage customers, close deals, run projects, and support business growth, particularly within creative industries. Clockwork CRM is delivered as a unified software platform accessible with a single login. The evidence states that a free trial is available, but no further details about pricing or licensing are provided. The tool is classified as a CRM software solution tailored for creative SMEs, with an emphasis on replacing multiple standalone business tools in one integrated environment.