Ciena's vEBC is a mobile app designed to provide Ciena customers and potential clients with personalized digital experiences, including access to company information, events, and resources. It serves as a customer engagement and information portal for business users.
In the CRM & sales space, Ciena's vEBC takes a focused approach. It focuses on delivering personalized digital experiences and information to Ciena customers and prospects. Ciena's vEBC is a B2B product aimed at ciena customers. Ciena's vEBC costs nothing to use. It runs on the web and Android.
Behind Ciena's vEBC is Kaon Interactive, and the product first shipped in 2022. Among its 5 catalogued features are personalized content, customer portal, and mobile access.
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