CertNode Reflex

CertNode Reflex is a WordPress plugin designed to automate chargeback defense for WooCommerce merchants. It addresses the challenge of managing payment disputes by connecting directly to a Stripe account and handling the process of building and submitting evidence when a chargeback occurs. The plugin is intended for online businesses using WooCommerce who want to streamline their dispute management and reduce the manual effort required to respond to chargebacks.

The tool works by syncing WooCommerce order data to CertNode after installation and setup, which includes entering a CertNode API key and connecting a Stripe account through a one-click OAuth process in the plugin settings. When a payment dispute or chargeback is detected, CertNode Reflex automatically compiles relevant order information, generates a structured defense narrative tailored to the specific dispute type, and submits this evidence to Stripe before the submission deadline.

CertNode Reflex emphasizes its standalone capability for dispute defense, requiring only a direct connection to Stripe from within the plugin. Its core features include the automated creation of structured evidence narratives and the submission of this information to Stripe, aiming to ensure timely and organized responses to chargebacks. The plugin is delivered as a WordPress extension and integrates specifically with WooCommerce and Stripe.