Case Specs enables users to answer customer questions in real time, improving customer support efficiency. It is catalogued under Customer support & success on PulseGate.

Who should use Case Specs?

Case Specs is a B2B product built for customer support agents.

Does Case Specs have a free plan?

Yes — Case Specs is free to use.

What platforms does Case Specs run on?

Case Specs runs on the web and Android.

Is Case Specs still active?

PulseGate's automated liveness checks currently classify Case Specs as active.

What tools are similar to Case Specs?

Similar tools tracked by PulseGate include Star Health, Helpchat, and Its.

Who develops Case Specs?

Case Specs is developed by CNH Industrial.

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Case Specs

Name: Case Specs
Author: CNH Industrial

Google PlayCustomer support & success

Case Specs is a productivity tool for customer support teams, allowing real-time responses to customer inquiries. It features a knowledge base and support tools to streamline communication and improve service quality.

Free

WebAndroid

Visit Google Play

Overview

5 features

In the Customer support & success space, Case Specs takes a focused approach. It enables users to answer customer questions in real time, improving customer support efficiency. Case Specs is a B2B product aimed at customer support agents. The product is available for free. Case Specs is available on the web and Android.

CNH Industrial builds and maintains Case Specs. Among its 5 catalogued features are Customer Q&A, real-time responses, and knowledge base.

Customer Q&A
Real-time responses
Knowledge base
Support tools
User management

Built with & integrations

Runs on: BrowserAndroid

Trust & compliance

LicenseProprietary

Verified signals

HTTPS Free tier Store-verified publisher

Recent events

Latest indexed changes and source events

IndexedJun 16, 12:40 AM
Listing verified by the PulseGate indexer
Source: PulseGate indexerOpen ↗

Frequently asked questions about Case Specs

What is Case Specs?: Case Specs enables users to answer customer questions in real time, improving customer support efficiency. It is catalogued under Customer support & success on PulseGate.
Who should use Case Specs?: Case Specs is a B2B product built for customer support agents.
Does Case Specs have a free plan?: Yes — Case Specs is free to use.
What platforms does Case Specs run on?: Case Specs runs on the web and Android.
Is Case Specs still active?: PulseGate's automated liveness checks currently classify Case Specs as active.
What tools are similar to Case Specs?: Similar tools tracked by PulseGate include Star Health, Helpchat, and Its.Star Health Helpchat Its
Who develops Case Specs?: Case Specs is developed by CNH Industrial.

At a glance

Platforms: Mobile
Languages: English
First seen: Mar 3, 2026
Activity: 🟢 Active
Status: 🟢 Active
Built for: customer support agents
Model: B2B
Solves: Enables users to answer customer questions in real time, improving customer support efficiency.

Developer

CNH Industrial

Live coverage

Confidence: High · 86
Indexed: Jun 16, 2026
Lifecycle: Alive
Activity: Active
First seen: Mar 2026
Last seen: 4w ago

Identity audit (9)

Entity ID: cmqfx33i80rsb2ezy1u3za0dj
Slug: case-specs-google-com
Verification state: Indexed for public listing
Claim / listing state: Unclaimed · listed: yes
Index status: Included in index
Latest evidence snapshot: Jun 16, 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Last updated: Jun 26, 2026
Canonical URL: https://play.google.com/store/apps/details?id=com.cnh.booklet2022

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