CareNote

CareNote is a platform designed to help churches track and manage pastoral care activities. It addresses the challenge of care needs slipping through the cracks by providing a centralized system for recording, assigning, and following up on care requests. The tool replaces traditional methods such as spreadsheets, email inboxes, and memory with a structured workflow, ensuring that every care need is received, assigned to the appropriate person, accepted, followed up, and reported back.

The platform features a built-in care request workflow, allowing staff and volunteers to coordinate care assignments and monitor their progress. CareNote enables tracking of pastoral care visits, prayer requests, follow-ups, and assignments in one shared system. Color-coding and assignment tracking are part of the workflow, supporting clear communication and accountability within care teams.

CareNote is used by a wide range of churches, from solo pastors with small congregations to large multi-campus churches, and is trusted by over 800 care teams in more than 18 countries. The platform is positioned specifically for church staff and volunteers responsible for pastoral care, aiming to improve coordination and reduce reliance on manual tracking methods.

The service is web-based, as indicated by its online presence and references to setup and sign-in processes. CareNote offers a free trial for new users. It was developed by a pastor with 25 years of experience in the same congregation, reflecting its focus on real-world church care needs. The tool is categorized as a pastoral care tracking platform for church teams.