DirayahAI

DirayahAI is a platform that enables users to create AI chatbots powered by their own business documents. The service addresses the challenge of repetitive internal queries, such as those related to HR policies or compliance manuals, by allowing organizations to upload their documents and deploy an AI chatbot that can answer questions based on this content. This approach aims to make company knowledge available around the clock and to reduce the burden on HR or compliance teams who frequently answer the same questions. The platform offers two main products. The first is a website chatbot that can be embedded on an organization’s website using a single script tag. This chatbot provides instant answers to customers and visitors by referencing the uploaded documents. It features a floating bubble widget, does not require users to log in, and supports customization options such as a welcome message and branding. The chatbot is capable of interacting in multiple languages, including Arabic, English, Urdu, and French. The second product is a knowledge assistant that creates a shareable knowledge base from the organization’s documents. This assistant can be accessed via a link, does not require login, and provides cited answers to team members’ questions. Both products are powered by retrieval-augmented generation (RAG) rather than fine-tuning, and are designed to minimize hallucinations and generic responses, ensuring that answers are grounded in the organization's own knowledge base. The platform utilizes models such as GPT-4o and Claude Sonnet. DirayahAI is delivered as a web-based service and emphasizes that user data does not leave the tenant. The platform offers a free plan that does not require a credit card to get started. It is positioned as a tool for organizations seeking to make their internal knowledge more accessible and to automate responses to common document-based queries.