AMPER Flow

AMPER Flow is a field service management (FSM) application designed for mobile service teams, particularly those involved in construction, installation, and technical service projects. The platform addresses the operational challenges that arise after the completion of installation projects, such as tracking equipment, managing warranties, and coordinating service operations throughout the entire lifecycle of assets in modern buildings and technical installations.

The tool centralizes information related to installed systems—such as HVAC, elevators, heat pumps, ventilation, fire protection, solar installations, and building automation devices—by integrating asset tracking, maintenance planning, and field service management into a single system. AMPER Flow enables companies to create detailed inventories of installed equipment, recording specifics like equipment type, model, manufacturer, serial and inventory numbers, installation and commissioning dates, and precise locations within buildings. This inventory is linked with service histories and maintenance records, allowing technicians to quickly access device specifications, installation details, previous repairs, and warranty status when responding to service requests, which helps improve efficiency and reduce diagnostic time.

The platform supports management of various contracts and service agreements, including installation, maintenance, subcontractor, and extended warranty contracts. These agreements are directly connected to projects and individual assets, providing clear visibility into service coverage, billing responsibilities, and contractual obligations. AMPER Flow also facilitates warranty tracking by registering warranties at the project, contract, or device level, and by tracking providers, periods, and terms. When a service request is initiated, technicians can immediately determine whether the issue falls under warranty coverage, which helps reduce disputes and speed up decision-making.

By transforming each project into a central operational hub, AMPER Flow creates a comprehensive digital history for every installation, encompassing contracts, devices, warranties, service requests, maintenance schedules, complaints, and operational costs. This structure offers organizations improved visibility and control over post-installation service management, addressing common pain points such as missed maintenance deadlines, lack of equipment visibility, fragmented service information, and unclear cost tracking.