99minds

99minds is a retention platform designed for omnichannel brands, supporting businesses in managing and optimizing customer engagement across both e-commerce and retail stores. The platform focuses on helping brands unify their promotional strategies and track retention, aiming to drive repeat purchases and increase customer lifetime value.

Key features of 99minds include an all-in-one gift card software for e-commerce and retail, store credit management to facilitate hassle-free returns, and tools for building long-term loyalty through loyalty programs. The platform also supports the creation and management of bulk, dynamic, and personalized coupons, as well as membership programs to encourage customer commitment. Businesses can implement and automate workflows for gift cards, store credit, and coupons, allowing for customized promotional campaigns. Multi-currency gift cards are available to support global operations, and rewards can be delivered directly to Apple and Google wallets using the Wallet Pass feature. Additionally, 99minds offers referral program management to help boost sales through customer referrals.

The platform provides integrations for sharing data and connecting experiences across channels, along with resources such as a blog, case studies, and documentation. Tools like a Wallet Pass Generator, Gift Card Generator, Coupon Code Generator, and UTM Builder are available to assist with campaign creation and tracking. API documentation is offered for analyzing, calculating, and generating retention-focused tools, indicating support for programmatic access and integration.

99minds is positioned as a solution for omnichannel brands seeking to centralize and automate their promotional activities, loyalty initiatives, and customer retention strategies.